LinkedIn does something wrong?!  Constructive feedback for one of our favorite social networks

LinkedIn does something wrong?! Constructive feedback for one of our favorite social networks

We’re heavy LinkedIn users here at Crown Social. We’re a B2B business, so for us LinkedIn is one of the most valuable CRM tools out there, and as a social media agency we also manage a number of company pages and groups on behalf of our clients. We also pay a monthly fee to LinkedIn to gain additional “premium” functionality. Anyway, this morning I was organizing contacts and adding tags and I got the following message (a “403: Forbidden” HTTP status code):

LinkedIn Error Message

Normally that would be fine. Twitter’s served up the Fail Whale way more often, right? The problem is that I was able to log in with our other test accounts, and my team was also able to log in just fine. The message says “LinkedIn is momentarily unavailable but should return after a few moments,” which makes it sound like a technical issue; however, our tests and observations indicate that it’s actually a user-specific service denial based on heavy usage. Just to be clear, it’s not a browser or IP issue. We were able to log in with test accounts on multiple browsers and devices, the very same devices that blocked me again when I tried logging in with my normal account.

If LinkedIn is blocking user access based on usage, it would make sense to publish details so those who depend on the service can manage usage accordingly. It might also be reasonable to offer higher bandwidth limits for paid users. Many people have asked questions about the 403 code on LinkedIn’s Premium Help Center, but there is no mention of the fact that the code is served based on user ID, despite the presence of official LinkedIn representatives on the forum.

LinkedIn is one of the most valuable platforms for us and a lot of other businesses, job seekers, and other power users, but timing users out for a whole day without warning or other info can be crippling. Here’s hoping for a change to that algorithm, LinkedIn!

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  • I agree that they do that, I just tested it myself while I just tried to leverage the queries better. It seem indeed that it is what you said. How long did it take until resolved for you?

  • Eric Bebchick

    This just happened to me today. What was/is the fix?

    • Me too Eric. Did it resolve itself or did you need to do something?

      • Zach

        It resolves itself. Haven’t had the problem happen again since.

  • David Geer

    I get the same issue more than a few times a week. Is there a way to resolve it permanently?

    • Don’t think so man. Seems like they would have figured it out by now, but it seems to be a small group of power users that have had the issue

  • G Ruprah

    got the same problem and cannot log in to lodge a ticket…

  • Aneesh Appu

    how can i fix 403 forbidden linkedin is momentarily unavailable

  • Kenan Atar

    Today, it also happened to me. Are there some fix for it?

  • Lucinda Ruch

    What can we do to encourage LinkedIn to make this change? They are pushing their Marketing Solutions & Sales Solutions encouraging interaction & yet they put these LockDowns on people who are not LIONS, not big volume connections, rarely send an invite and do participate in groups keeping them active & alive. In addition, if you get this 403 Msg then that means you can’t login to get to the Help Center to submit a question to LinkedIn. That may be more frustrating to everything I’ve read. Somehow they are inadvertently shutting down their supporters while trying to get the bad guy SPAMMERS.

  • Terence

    The good news is that you can still use the mobile app!